Discover Our Terms and Conditions

SOLARA SUNPOWER AND ROOF LLC.

Welcome to the website of SOLARA SUNPOWER AND ROOF LLC (“Solara,” “we,” “us,” or “our”). By accessing or using https://www.solarasunpower.com (the “Website”) or communicating with us through our chat widget, phone line, SMS/text messaging, WhatsApp, or email, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Website.

Website Usage Terms

1. Our Services

Solara provides roofing, outdoor remodeling, and solar services in the Chicago area, including Saint Charles, IL and surrounding communities. Information on this Website is provided for general informational purposes and does not constitute a binding offer. All projects are subject to inspection, written estimate, and a signed agreement.

2. Use of the Website

You agree to use the Website only for lawful purposes. You may not:

• Use the Website in any way that violates applicable federal, state, or local laws.

• Attempt to gain unauthorized access to any portion of the Website or its systems.

• Submit false, misleading, or fraudulent information through our forms or chat widget.

• Interfere with the proper functioning of the Website.

3. Quotes and Estimates

Any pricing, quotes, or estimates provided through the Website, by phone, or by message are preliminary and subject to change following an on-site inspection. Final pricing and project terms will be set out in a written agreement signed by both parties.

4. SMS/Text Messaging Program Terms

By providing your mobile phone number and checking the applicable consent box(es) in our website chat widget, you agree to receive text messages from SOLARA SUNPOWER AND ROOF LLC as follows:

• Program description: You may receive (a) customer care messages related to your inquiry, such as follow-ups, appointment coordination, and support responses; and/or (b) promotional messages, such as special offers and service announcements, depending on the consent you provide. Each message type requires separate, explicit consent.

• Message frequency varies.

• Message and data rates may apply. Contact your wireless carrier for details about your plan.

• Opt-out: Reply STOP at any time to cancel. After you send STOP, you will no longer receive messages of that type from us.

• Help: Reply HELP for assistance, or contact us at info@solarasunpower.com or (312) 622-0354.

• Consent is not a condition of purchase.

• Mobile opt-in data and text messaging consent are not shared with or sold to third parties. For more information, see our Privacy Policy.

• Carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All content on this Website — including text, images, logos, graphics, and design — is the property of SOLARA SUNPOWER AND ROOF LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written permission.

6. Third-Party Links and Tools

The Website may contain links to third-party websites or use third-party tools (such as chat and messaging platforms). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is subject to their own terms and policies.

7. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, SOLARA SUNPOWER AND ROOF LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website. Nothing in these Terms limits any warranty or liability terms set out in a signed service agreement for work we perform.

9. Indemnification

You agree to indemnify and hold harmless SOLARA SUNPOWER AND ROOF LLC and its members, employees, and agents from any claims, damages, or expenses arising from your misuse of the Website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Illinois.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

SOLARA SUNPOWER AND ROOF LLC 39W240 Long Meadow Ln, Saint Charles, IL 60175 Email: info@solarasunpower.com Phone: (312) 622-0354

Common Inquiries About Our Terms

Find answers to frequently asked questions regarding our terms and conditions to help you navigate our services with confidence.

Can I use the website content for my own purposes?

No, all content on the Solara Roofing Pro website is protected by intellectual property laws and cannot be used without permission.

How will I know if the terms have changed?

We will update the terms on our website, and changes will be effective immediately. We recommend checking this page regularly for updates.

What should I do if I disagree with the terms?

If you do not agree with any part of the terms and conditions, you should discontinue using our website immediately.

Are there any restrictions on using the website?

Yes, users must not engage in any unlawful activities or activities that could harm the website or its users.

Is my personal information protected?

Yes, we are committed to protecting your privacy and will handle your personal information in accordance with our privacy policy.

Who can I contact for more information?

If you have any questions or concerns about our terms and conditions, please contact our support team for assistance.

Phone

(312) 622-0354

Correo electrónico

info@solarasunpower.com

Address

39W240 Long Meadow Ln, Saint Charles, IL 60175

Review Our Terms

We invite you to carefully review our terms and conditions to ensure a clear understanding of our services and your responsibilities. Should you have any questions or require further clarification, please do not hesitate to reach out to us.